The great resignation has spurred a lot of writing about the reasons for people leaving their jobs. The number one answer is bad bosses. Conventional wisdom is that people join companies but leave teams and bad bosses. Survey data supports this line of thinking.… Read the rest
The Future of Work Didn’t Happen as Planned
In 2019, the discussion on the future of work was around working with bots and robots, skills shift, and the assumption that less-educated workers would be the first to be displaced.… Read the rest
The Expectation Management Conundrum
According to the latest customer service research, the age-old adage “Under promise, over deliver” doesn’t hold water. There is little charm in over delivering. The “delight” happens only 16% of the time.… Read the rest
“Company culture is a key component to employee happiness and engagement, and it is the one driven by top company leaders impacting at the organizational level”, says Brandon Smith, the author of The Happiness at Work Formula.
Company leaders boost company culture and decrease employee burnout through modeling and promoting the value of work-life balance.… Read the rest
Somehow, employee burnout has become synonymous with the hard-working spirit of Americans. The image of the coffee-chugging, bleary-eyed employee running around trying to make meetings and catch up on work has become far too common. Burnout has traditionally been viewed as an individual’s problem, when really it is an organizational one.… Read the rest
This article is the second article in a blog series about unused vacation liability and best practices.
Organizational leaders seek to reduce or eliminate paid time off (PTO)-related financial liability. This business goal shapes the overall strategy of your organization’s PTO policy.… Read the rest