According to the latest customer service research, the age-old adage “Under promise, over deliver” doesn’t hold water. There is little charm in over delivering.… Read the rest
“Company culture is a key component to employee happiness and engagement, and it is the one driven by top company leaders impacting at the organizational level”, says Brandon Smith, the author of The Happiness at Work Formula.
Company leaders boost company culture and decrease employee burnout through modeling and promoting the value of work-life balance.… Read the rest
Somehow, employee burnout has become synonymous with the hard-working spirit of Americans. The image of the coffee-chugging, bleary-eyed employee running around trying to make meetings and catch up on work has become far too common. Burnout has traditionally been viewed as an individual’s problem, when really it is an organizational one.… Read the rest
This article is the second article in a blog series about unused vacation liability and best practices.
Organizational leaders seek to reduce or eliminate paid time off (PTO)-related financial liability. This business goal shapes the overall strategy of your organization’s PTO policy.… Read the rest
You have seen the lingering liability of unused vacation time on your company’s balance sheet. And you are likely aware that the problem is not unique to your company or to your employees.… Read the rest
Who doesn’t entertain the thought of buying a lottery ticket when the stakes are high. We like the thrill of taking a chance on winning big. Therefore, it is easy to understand why United Airlines got all excited with the idea of replacing bonuses with a lottery to motivate employees.… Read the rest
